We strive for open communication among all team members. We ask that you do not brood about problems. Many problems can be taken care of just by sitting down and talking with someone about them. Freedom to talk openly with your supervisor is essential to making things run well and to improve your job satisfaction.

The Open Door Policy is our way of promising that you can always talk things over with any member of the management team, including the General Manager. Their doors are never closed to you. Sometimes supervisors are dealing with something else at the moment. If they are, they will get back to you as soon as possible.

We feel that the relationship between you and your supervisor is a very important one. It should be open enough to resolve most concerns or questions. We encourage you to initially contact your supervisor and discuss anything that is on your mind. It is the manager’s duty to be open to listen to Team Members’ concerns or complaints and move diligently to resolution.

To ensure multiple channels of communication Team Members should also have access to district, regional and support center resources.

We have created this flyer to be posted visibly at each location and updated frequently reflecting the current alignment changes.

Please refer to the flyer for your restaurant’s number and your local District and Regional Manager’s contact information.